Shipping Policy

Shipping Policy

We ship orders Monday-Friday. 

We are pleased to offer UPS and USPS shipping services for all orders. Unfortunately, we only ship within the United States and Canada at this time.

Please note: due to the impact of COVID-19 on our shipping carriers, it may take longer than usual for your order to arrive. We apologize for these delays, but thank you for your patience!

We Offer Free Shipping for Orders Over $65 in the USA.

Free shipping is available for all orders over $65 with a delivery address in the USA. Sibahle Teas reserves the right to choose the shipping carrier. Service used to deliver all orders electing free shipping, including UPS Ground, USPS Priority Mail, and USPS First Class Mail (see shipping timelines below). Free shipping is sometimes not available in combination with other coupons or promotions.

Priority Shipping in the USA

For those customers who need their order to be delivered faster or prefer to choose a specific shipping method, we offer USPS Priority Mail, UPS Ground, and UPS 2nd Day shipping options. For example, if we receive your request before noon, your order will be processed, fulfilled, and shipped the same day (Monday-Friday). Rates are calculated based on the delivery address and the weight and dimensions of the shipment.

 

International Shipping

Currently, we ship internationally to Canada using the United States Post Office in combination with Canada Post. Shipping prices reflect real-time quotes based on the estimated weight and dimension of the shipment. Unfortunately, flat rates and free shipping are not available for international shipping addresses. All duties and taxes due are the responsibility of the customer.

Shipping Timelines

Orders are processed and shipped Monday - Friday, except for national holidays. During the winter holidays (between Thanksgiving and Christmas), we also ship on Saturdays. Delivery speed depends upon the shipping carrier and service selected during checkout. A summary of the estimated shipping times is listed below. To calculate the arrival date of an order, please allow 3-5 business days for order fulfillment before shipping.

USA Estimated Shipping Timelines
(please include an additional 3-5 business days for order fulfillment)

  • UPS Ground: 1-5 business days from the day of shipment
  • USPS Priority Mail: 2-3 business days from the day of shipment
  • USPS First Class: 2-7 business days from the day of shipment

International Estimated Shipping Timelines
(please include an additional 3-5 business days for order fulfillment)

  • USPS/Canada Post Priority Mail: 3-7 business days from the day of shipment
  • USPS/Canada Post First Class: 5-15 business days from the day of shipment